Privacy Policy

Privacy Policy

Introduction

Welcome to https://gilbert-az-marital-counseling.couplesresilience.com (hereinafter referred to as “Gilbert Az Marital Counseling,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://gilbert-az-marital-counseling.couplesresilience.com.
  2. Any mobile or desktop applications developed by us.
  3. Online services and products offered through our platform.
  4. Interactions between our users, customers, and authorized service providers.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data in the following scenarios:

  1. As an Authorized User: When you use our applications or services, we collect and process your account-related information for the provision of these services.
  2. Website Visitors: If you visit our websites, we may track your interaction with us using cookies and other tracking technologies to enhance user experience and gather analytics data.
  3. Communications: We communicate with users through various channels like emails, newsletters, phone calls, or texts/SMS messages. By subscribing to these communications, you agree to the collection of contact information for the purpose of delivering these services.

Personal Data Collection

We collect a variety of personal data from our users, which can be categorized as follows:

  1. Account Information: This includes user names, passwords (hashed and salted), and profile details.
  2. Payment and Financial Details: Credit/debit card information, billing addresses, payment history, and financial records are securely stored for transaction processing.
  3. Purchase Data: Records of products or services purchased from us, including order numbers and purchase dates.
  4. Mobile Device Identifiers: Unique device identifiers (UDIDs) and mobile phone numbers to send push notifications (with user consent).
  5. Location Data: Information about your location when you interact with our geolocational services.
  6. Feedback and Reviews: Content you provide, such as survey responses or product reviews, is used to improve our services.
  7. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your permission).
  8. Product Interest: Details about products you view, search for, or purchase on our sites.

We obtain this data through direct user input, automatic logging, and third-party data providers, ensuring compliance with privacy regulations worldwide.

Cookies and Tracking Technologies

Gilbert Az Marital Counseling uses cookies and similar tracking technologies to enhance your experience and understand user behavior:

  1. Strictly Necessary Cookies: Essential for website functionality, these ensure basic interactions like login and navigation.
  2. Preference Cookies: These store user preferences, such as language settings, to provide a personalized experience.
  3. Analytics Cookies: Used to gather insights about our users’ behavior, enabling us to improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager or use browser settings to control cookie usage.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected:

  1. Legal Obligations: We may need to keep certain data for legal reasons, such as tax, accounting, or regulatory compliance.
  2. Business Needs: Your information is used to improve our services and personalize your experience.
  3. Data Security: We implement security measures to protect data from unauthorized access, disclosure, or destruction.

Once the retention period expires or when no longer required for the specified purpose, we will securely delete or anonymize the data.

Children’s Privacy

Gilbert Az Marital Counseling does not knowingly collect or solicit personal information from individuals under 18 years of age. If you are a parent or guardian and believe we have collected such information, please contact us at the address provided below, and we will take appropriate steps to delete it.

Your Data Rights (Based on Geographical Location)

Depending on where you reside, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Request for correction or update of inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Right to request the deletion of your personal data, except where permitted by law.
  4. Restriction: Ability to limit the use or processing of your personal data under certain circumstances.
  5. Data Portability: The right to receive a copy of your personal data in a structured format, portable and reusable across services.
  6. Objection: Right to object to the processing of your data for specific purposes.
  7. Non-Discrimination: Protection from discrimination based on your exercise of data protection rights.
  8. Appeals/Complaints: The right to lodge a complaint with a supervisory authority or seek legal recourse if you believe your privacy rights have been violated.

To exercise any of these rights, please reach out to our Data Privacy Team using the contact details provided below.

Changes to Privacy Policy

Gilbert Az Marital Counseling reserves the right to update and modify this Privacy Policy at any time. We will notify users through our website or by email (if applicable) when there are significant changes. We encourage you to review this policy periodically for the latest information on data handling practices.

Contact Information

For any questions, comments, or requests regarding this Privacy Policy or your personal data:

  • Email: [email protected]
  • Address: Gilbert Az Marital Counseling, [Your Physical Address], USA (or relevant jurisdiction)